Company | 2020-04-13
Due to the delay of international mail services in Hong Kong to certain destinations impacted by COVID-19, overseas customers may experience delay in receiving our correspondence, including annual statements, notifications regarding corporate actions for investment choice(s) invested in customers’ plans and other policy administration letters, etc. We are making our best efforts to contact our overseas customers via alternative channels, e.g. emails and SMS. Meanwhile, we will continue to upload customer correspondence on our customer and broker log-in sites. Corporate actions related notifications will also be posted on our company website for easy reference.
These are unprecedented times and we are doing all we can to minimise the impact on the service we provide to our customers and business partners. We will continue to monitor the situation closely and provide any updates.
For enquiries, please contact our Customer Service Department at +852 2169 0300/ [email protected] or your servicing broker.
Wish you and your loved ones health and safety.
Standard Life (Asia) Limited